frequently asked questions
We are stocked in lots of supermarkets and smaller independents around the UK. You can find specific stockists on our individual product pages.
We normally recommend our Yoyos for cubs aged 2-9 years old. However, we would recommend that grrrown up bears supervise young cubs whilst they are consuming all of our products.
To give you a little information about our packaging, our cardboard multipack boxes are fully recyclable - we use only FSC (http://www.fsc-uk.org/) certified or recycled board for all our outercases. They are also compostable - low migration (water based) ink is printed on the boxes which means that the packaging is safe to compost as no nasties (grrr!) will seep into the ground from the ink. (This is all of course dependant on your country’s recycling capabilities, so we would advise checking your local facilities first, just to be sure.)
The current single Yoyos packs may be recyclable at some specialist recycling points, but probably not in your home recycling scheme. We are on track to sourcing recyclable/compostable cards and single pack film. Our biggest hurdle here is that our packaging is the only form of preservation for our 100% natural snacks. However, we are in the process of shelf life testing using more sustainable packaging.
We care a lot about protecting our natural environment and are always looking for ways to improve our packaging and business overall in this area. We’re not perfect, but we’re doing the best we can. Here are some of the things we are doing right now:
• We minimise the thickness of our packaging material, for example our single packs have a material thickness of 50 microns and the material is mono material and clean poly propylene which can easy be recycled where local collection and sorting schemes exist.
• At the start of this year we reduced the size of our Yoyos single packs by 7.5mm (yet keeping the weight of our Yoyos the same), saving roughly 1.5T of material per year!
• We always ship all our products and never ever fly them to minimise our carbon footprint.
• We are investigating double stacking our pallets in order to fill the trailer space, again reducing road miles.
• We don’t like to see any of our products go to waste and therefore avoid writing off product at all costs. We donate all product we are unable to sell (for reasons such as seasonal packaging) to charity, or auction on alternative platforms.
Yes, as our fruit snacks are just fruit & veg, absolutely nothing else, they are suitable for vegans :).
Yes, as our fruit snacks are just fruit & veg, absolutely nothing else, they are gluten-free :).
Yes, our fruit snacks are certified Kosher! Here at BEAR we want as many people to enjoy our products as possible which is why we worked really hard to get KLBD certified :).
Our products are just fruit and veg, absolutely nothing else, and therefore contain no dairy, soya, gluten, egg, sesame and sulphites whatsoever. Whilst our products are made in a sealed ‘BEAR pod’ at our factory, there are other ingredients outside of this pod that may contain dairy, soya, gluten, egg, sesame or sulphites. However, we do believe that this risk of contamination is extremely low.
Our ingredients are really simple, exactly what you see printed on our packaging is what's inside (it's not our style to hide anything, or be sneaky). We set up BEAR to make simpler, tastier foods from grrreat ingredients and with no added nonsense, so you can rest assured that there are absolutely no GMOs in any BEAR products.
Our products are just fruit and veg, absolutely nothing else, and therefore contain no nuts whatsoever. They are packed in a sealed ‘BEAR pod’ at our packing plant – there is a ‘tree nut and peanut room’ here but this is kept completely separate. People do not cross from one area to the other without changing from head to toe, giving their hands a good scrub and going through a separate entrance. This means that there’s no risk of nut cross-contamination in our products.
Spirulina is a bluey-green freshwater plant – it loves the sunlight and soaks up lots of the sun’s energy, helping it to become one of the world’s most nutritious foods in the world. It’s filled with protein, vitamins and minerals & the amount that we use to naturally colour our Apple Yoyos is so tiny that you can’t even taste it :).
Our black carrot extract is completely natural, taken from black carrots. We add it in very small amounts to our Strawberry and Raspberry Yoyos. The anthocyanins (pigments) found in black carrots give them their dark colour, and therefore add some colour to our Yoyos – they also provide beneficial antioxidants as well as many other health benefits.
We run a new BEAR yoyos card campaign every year that runs from January to December. For 2019 you can join BEAR and the museum mice on a Curious Quest to gather the world’s most weird and wonderful things for his Grrrand Exhibition of Curiosities. From Perplexing Plants and Animals to Ancient World Wonders, there are 80 exhibit cards for you and your cubs to collect and learn from. You can find a Curious Quest card in each BEAR Yoyos packet now.
You can help BEAR and the museum mice on their quest by collecting all 80 exhibit cards and tracking your progress with your FREE collectors’ kit. Yes- finally a folder to keep all of your Curious Quest cards in!
To receive your kit, please send 10 tickets from the back of single BEAR yoyos packets, along with a note including your name and return cave address to: BEAR’s Curious Cave, PO Box 73589, London, SE1P 5FP. If you can't get to a post box, send us a photo of your excited cub holding the 10 tickets to our email address email@example.com.
Our busy postbears are beavering away to send your collectors kit as quickly as their little paws will allow! They usually manage to deliver rewards within 3 weeks of receiving your bearcodes, so paws crossed your kit will arrive to your cave shortly
Our current card collections will continue until the end of the year, so there is still time to find your card in packs if you’re trying to complete your set.
You can also email us at firstname.lastname@example.org - the only cards we have at The Big Cave are those leftover from our own BEAR Yoyos and Paws munching so we may not have what you’re looking for, but we’re more than happy to have a forage in case we can help!
Send a photo of your completed card collection (there are 80 Curious Quest cards to collect this year) to email@example.com and we might pop some goodies in the post to say congrrratulations!